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Consumer communications preferences are changing. Can your organization keep up?
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Our SMS API extends your reach with powerful features
Our SMS API helps you create customer journeys through conversations—even within the context of your app.
PRIVATE SMS COMMUNICATION
Support secure text messaging
With private SMS communication, your users can seamlessly and safely book appointments, confirm deliveries, and more.- Enable communication without compromising privacy
- Create a safe space for conversations between your users
- Ensure conversations and transactions between parties stay on your platform
- Leverage your control of the conversation
- Perform analysis and generate new insights for your business
CUSTOMER NOTIFICATION AND ENGAGEMENT
Send the right message at the right time
Alert customers and give them an opportunity to reply or call back.- Deliver timely notifications about pending appointments and keep customers engaged
- Automated notifications reduce costs, missed appointments, delivery attempts, and more
- Let customers confirm or reschedule from within a text—via SMS, MMS, social chat apps, or voice
- Strengthen customer relationships by creating “wow” moments with rich-media features
TWO-FACTOR AUTHENTICATION
Verify API adds a layer of security
Validate users via their mobile devices with SMS and voice codes.- A single API offers a full two-factor authentication solution
- Provide a phone number and we’ll generate codes, localize, and more
- Works with any phone number—no additional hardware or apps required
- Pay only for successful conversions or a flat monthly fee for frequent logins
DATA MANAGEMENT
Reports API puts you in control of customer communications data
Flexible reporting for the SMS API traffic in one powerful API
Intervene in failures to guarantee service
Test and measure campaigns
Uncover upsell and cross-sell opportunities
Take action in fraud and overage situations
Enhance end-user experience with advanced reporting
SMS MARKETING
Make it easier for mobile users to discover your app
Invite website visitors to download your mobile app using SMS and an embedded link to your app-store page.- When your website detects a mobile visitor, it promotes your app, improving adoption
- Interested mobile visitors can download your app easily via a link in a text message
10 DLC
Provide a higher quality of the delivery of your messages originating from long codes while continuing to protect end-users from unwanted messages. (For messages sent to USA numbers only.) Learn moreDedicated Short Codes
We work directly with you to procure unique short codes. With a recognizable sender ID, you’ll be distinguished in the marketplace—and increase your speed to market. Learn moreToll Free Numbers
Achieve branded communication by using a toll-free number to send and receive SMS and voice calls.Adaptive routing™
Optimize delivery by proactively re-routing messages around congestion.Global compliance engine
Minimize unpredictable delivery by removing the complexity of global carriers and regulations.Outbound network
Connect with virtually anyone in the world via a single API, completely hassle free.![API Developer Center Code View Screen grab of the API Developer Center showing code that can be copied for use.](/content/dam/vonage/us-en/api/imagery/API-dashboard-promo.png)